Technology Support Services

Department of Information Technology

 

The Technology Support Services Program is a 600 hour, intensive, entry level IT program combining both lecture and hands-on training in the areas of computer hardware, operating systems, networking technologies and security. The program has both day and night classes, which run approximately 7 months for day classes and 11 months for night classes. The content includes practical experience in the installation, maintenance and troubleshooting of computer hardware, operating systems, and networking. Students learn to provide high quality repair, technical assistance, and troubleshooting in an efficient and timely manner. Soft skills are emphasized during training. Students will be prepared to obtain the CompTIA A+ certification.

 

Steps to Enrollment Apply now

600, approximately one year (18 weeks-AM, 38 weeks-PM)

Tuition is approximately $3,490, plus books and fees (PDF)

Postsecondary Education Readiness Test (PERT)

MTC East Campus

Tuition is approximately $3,681, plus books and fees (PDF)

Program Highlights

STARTING SALARIES

Vary, ranging from:

$25,890 to $70,900*

*Based on local industry information.

Employers

  • Marion County Sheriff Office
  • The Centers
  • CNE
  • Sumter County Libraries
  • Nintendo Corporation
  • Tax Pro group
  • Continuing Education
  • TradePMR
  • On Top of the World
  • Marion County School Board
  • Munn’s Air Conditioning
  • McDonald’s
  • CMIT Solutions
  • E-Resource IT on Demand
  • R & L Global Logistics
  • Culligan Water

WHAT YOU WILL LEARN

Technology Support Services Master Plan of Instruction
(PDF – opens in a new window)

  • Personal computer hardware & troubleshoot operating systems
  • Troubleshoot, repair, & implement maintenance of PCs
  • Installation and maintenance of computer hardware, operating systems, and networking systems

INDUSTRY CERTIFICATIONS

CompTIA A+

EMPLOYMENT OPPORTUNITIES

  • Help Desk/Support/Services Management
  • IT Support Technician
  • PC Service Technician
  • PC Support Specialist
  • Computer Repair Technician

86%

COMPLETION RATE*

68%

PLACEMENT RATE*

N/A

LICENSURE RATE*

Business Advisors

  • Charles Barth | Cone Distributing
  • Kenneth Szczerba | Cone Distributing
  • Robert Branch | Advent Health ocala
  • Kim Shauck | Career Source
  • Tom Northy | Marion County

Steps To Enrollment

Meet Requirements of Program

  • Step 1

    Complete & Submit Online Application.

  • Step 2

    Submit paperwork to Student Services at the MTC campus. Provide copies of two officially recognized proofs of residency, copies of Driver’s License, and the Supplemental Program Packet. Pay $20.00 non-refundable application fee. (Application Completed)

    SUPPLEMENTAL PACKETS VARY – Attending an Information Session may be required for acceptance into the program.

  • Step 3

    Financial Aid application – www.fafsa.gov
    Complete FAFSA application and provide a Student Aid Report (SAR). MTC school code: 031039

  • Step 4

    You will be notified by program department of acceptance. You will be notified by Financial Aid of estimated funds available. (Registered)

  • Step 5

    Pay fee and/or sign enrollment document to complete enrollment process in Student Fees.
    Seat in scheduled program is confirmed after Student Fees is completed. (Enrolled)